Policies


Shipping Policy:

-We have 2 types of shipping for the united states. Standard shipping take 5-8 business days to arrive and expedited shipping takes 2-4 business days. 
-International shipments outside the US vary and your country might have a customs tax that we do not control and do not cover. 

Refund/Exchange Policy:

-If you damage the product there are no returns.
-You have 25 days from the date you receive the product to notify us of a return or exchange. Then up to 10 days after the 25th day of your purchase to send it back.
-The customer pays the return shipping costs in the case of a return unless something was deemed out of their control.
*****Please contact us at Contact@WoodieSpecs.com before you send back a return and explain what the issue is so we can start the return process.*****
 

Product Warranty Information:

1 Year Limited Watch Warranty Details:

Your watch comes with a 1 year limited warranty for anything that is repairable without replacing the watch face (Basically, this covers anything except broken glass, cracked bezel, or cracked watch face). If it is deemed un-reparable by us or physically damaged (Broken because of poor care) then the warranty will not cover it. The warranty does not cover batteries. Please go to our FAQ page to learn more about how to care for your watch or sunglasses. 

 

90 day sunglasses guarantee details:

You have a 90 day guarantee on your sunglasses that starts after you receive them in the mail (Verified by the tracking information from USPS). This covers any manufacture defects and ensures you didn't receive a defective pair. 

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 To size your watch:
If you need to re-size your watch band we recommend taking it to your nearest professional watchmaker. Or we have a video on youtube that shows you how to remove links with tools you would most likely have at home. 
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Disclaimer: If you are allergic to any of the wood that we use, types of metal (Which might be in the clasp), or wood lacquers we recommend not purchasing our products. 

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